All News

Read recent news articles, blogs, and announcements featuring IT at UIC. Articles share best practices, important UIC IT news, service announcements and keeps you updated on the innovative and exciting IT services and projects we are working on.

RequestTracker (RT) being decommissioned on March 1, 2024

Posted on January 15, 2024

As part of Technology Solutions’ IT strategy to improve service experience across UIC, as of August 2023, we consolidated our ticketing and service catalog management to a single platform – TeamDynamix (TDX). After…

Spring 2024 Tech Talk eNewsletters published; UIC's academic tech news, tools and resources

Crystal Ortega | Posted on January 08, 2024

The Tech Talk newsletters contain important information on university operations and service availability as well as the valuable technology resources and tools available to you. Check your UIC email or access the Spring…

Introducing UIC Cyber Guard; sharing online and digital scams

Posted on January 02, 2024

The UIC Information Security and Privacy Office is committed to cybersecurity and has launched UIC Cyber Guard, the campus’ go-to source for staying updated on cyber scams targeting UIC. Cybercriminals are incessant and…

Insights & Highlights from the 2023 AMA Symposium for Marketing of Higher Education

Crystal Ortega | Posted on December 02, 2023

Over 1,000 attendees from institutions all over the world gathered for the 2023 American Marketing Association Symposium for the Marketing of Higher Education November 12th – 15th at the Sheraton Hotel in Chicago.…

Explore UIC’s Top 10 IT Strategic Efforts Propelling Us Forward

Matt Riley | Posted on November 20, 2023

In the ever-evolving landscape of academia, UIC strives leverage the benefits of technological advances as a catalyst for progress. Behind the scenes, we are propelling our institution into the future with transformation and…

Collage of photos of UIC attendees at Educause 2023

UIC Makes Waves at EDUCAUSE Conference

Crystal Ortega | Posted on November 13, 2023

Over 20 UIC employees attended this year’s EDUCAUSE Conference held in Chicago’s McCormick Place Convention Center from October 9th – 12th to learn about industry trends, discuss hot technology topics, and network with…

Newly attested secure computing environments unlock broader research data capabilities at UIC

Shefali Mookencherry | Posted on November 01, 2023

We are pleased to announce that a new research infrastructure is now available through a partnership between Technology Solutions and the Office of the Vice Chancellor for Research.

Students Beware! Cybercrime is Spooky - Stay Safe Online with Tips & Tricks

Anthe Mitrakos | Posted on October 23, 2023

In the digital realm ghouls of the cyber world lurk, students must know what to do to protect themselves from malicious attacks. This Halloween season let's delve into the world of cybersecurity and unravel the secrets to staying safe online!

Technology Solutions Wiki Service Shutting Down March 2024

Dean Dang | Posted on October 16, 2023

The Technology Solutions wiki service will be shut down on Friday, March 29, 2024. While the Wiki service was a useful document repository for many years at UIC, the technology is out-of-date, has…

The Role of AI in Higher Education: Interview with Dr. Szymon Machajewski, UIC Associate Director, Academic Technology & Learning Innovation

Anthe Mitrakos | Posted on October 09, 2023

The most impactful role that AI can play in educational environments is that of a personal tutor, says UIC Associate Director, Academic Technology & Learning Innovation, Dr. Szymon Machajewski in an interview with…