UI Health Information Services
Introduction
UI Health Information Services provides, maintains, and supports UI Health employees, staff, and personnel, and UI Health systems such as Epic.
Contact
The UI Hospital IS Helpdesk is available 24 hours a day, 7 days a week and can be reached by phone at 312-413-7717 or by emailing ishelp@uic.edu.
Responsibilities
UI Health Information Services provides, maintains, and is responsible for the following services:
- UI Hospital Portal
- Citrix (when used to access UI Hospital resources)
- Empowers (managed by the Hospital HRIS team, Hospital HR)
- Health record systems (Epic, and MyChart)
- UI Health Exchange email accounts
- UI-Health-Staff wireless network
- Duo 2-Factor Authentication