Find current reported outages, scheduled and emergency maintenance, and service downtime notifications listed below. If you are experiencing service issues or outages, please Report an IT Problem at the UIC Help Center.
On Tuesday, December 27th, between 8:00 AM and 12:00 PM, maintenance will be performed on wireless network authentication servers. Authentication to Chicago campus UIC-WiFi may fail briefly between 8:00 AM and 10:30 AM.…
Technology Solutions is updating the SSL certificate for UIC WiFi and Eduroam was replaced at 3:00PM on Wednesday, December 21, 2023. For questions, or to report a wireless issue, visit help.uic.edu.
Technology Solutions will be performing emergency maintenance on the VPN service between 5:30 PM and 5:40 PM CT on Wednesday, December 21. There will be a short period of time during maintenance where…
Technology Solutions will be upgrading the Industry Weapon Command Center HD software from version 21.1.002 to 22.1.002 from 11:00PM – 11:30PM on Thursday, December 1st. This upgrade itself contains various bug fixes as…
Technology Solutions continues to monitor issues with the Centrex Voicemail System and has scheduled equipment maintenance on Monday, December 5, 2022. We will keep the community notified with any updates.
Technology Solutions will be making updates to the UIC Login process. The Shibboleth single sign-on (SSO) system (used to access most university web resources) will be updated to utilize the UIC Microsoft login…
Zoom has reported it has detected an issue causing a subset of users to be unable to reach zoom.us. Zoom engineers are currently investigating the impact and root cause, and will provide updates as…
Blackboard is experiencing problems with requests going through Cloudflare and has reported they are aware of a document download issue affecting multiple clients. The service provider is working to resolve the issue as…
On Tuesday, October 25th between 3:30 PM and 4:30 PM, Technology Solutions will be performing updates to IP address management infrastructure. There is a possibility the Cisco Jabber application may experience issues after…
Technology Solutions will be performing maintenance on the Virtual Computer Lab service on Friday, October 14th between 11:00 PM to 11:59 PM CT. Downtime is expected. For questions or to report an issue, visit it.uic.edu/report-a-problem.
Technology Solutions suspended (took offline) any sites on Webhost that were displaying the default empty site template. This state typically means the site is not in use, however, in some cases there may…
UIC Technology Solutions has taken a key step in modernizing UIC’s Network Address Management infrastructure and has partnered with EfficientIP, a network security and automation company. By partnering with EfficientIP, UIC will improve…
As part of the IP Address Management Infrastructure Modernization project, Technology Solutions will be taking a key step to migrate our IP infrastructure to EfficientIP beginning Monday, October 3rd. During this migration, UIC…
Technology Solutions will be performing maintenance on Listserv on Friday, September 30th from 8:00PM to 9:00PM. Downtime is expected. Emails sent to Listserv during this time should be queued and delivered after maintenance…
Please note that Technology Solutions is aware of an increase in connection and profile errors with Virtual Computer Lab. We are currently working with the service provider until the issue is resolved.
9/25/22 10:30am Our voice provider, AT&T, has confirmed they have resolved the static issues with UIC’s telephone lines. 9/24/22 8:30am Technology Solutions has received reports of campus telephones experiencing audio issues. We are…
09/10/2022 @ 3:00pm A fix has been applied to the wireless network infrastructure to resolve the connectivity problems, and we have seen connection behavior return to normal. Our team, along with a vendor…
Technology Solutions is aware that the Blackboard system is currently inaccessible. This is due to an AWS outage. We are monitoring and will provide updates when available.
The Red website infrastructure has been successfully migrated to Pantheon’s cloud-based servers! Please note, there are two known issues following the migration: Red pages with logins will need to be re-enabled. As part…
Beginning Tuesday, August 30th at 5:00PM CT, through Monday, September 5, 2022 at 5:00pm CT, Technology Solutions will be migrating the Red Multisite infrastructure to the Pantheon cloud servers. Downtime is not expected…
08/20/22 @ 11:10am Microsoft has addressed the Azure cloud service disruption, and the UIC.edu website is now loading properly. Thank you for your patience while this problem was resolved. For any other IT-related…
On Sunday, August 14th, between 8:00 AM and 2:00 PM, maintenance will be performed on wireless network authentication servers. Authentication to Chicago campus UIC-WiFi may fail briefly between 8:00 AM and 10:30 AM.…
On July 29th, 2022 from 10:00 – 11:00 PM CST, Technology Solutions will be performing maintenance on services that host the uic.edu and emergency.uic.edu websites. Downtime is not expected with this upgrade. If…
07/28/22 @ 3:30pm Cisco has restored availability of the Webex service. Thank you for your patience while the vendor addressed this disruption. For any other IT-related inquiries, contact us at help.uic.edu. 07/28/22 @…
Technology Solutions will be performing emergency maintenance to the UIC Virtual Private Network (VPN) on Wednesday, July 13 between 6:30 am - 7:30 pm CT. No downtime is expected.
06/28 at 12:20pm The loading problems for the website have been addressed and the UIC Today site is now loading properly. 06/28 at 12:05PM Technology Solutions is aware that the UIC Today…
The Technology Solutions Service Catalog will undergo a refresh June 25 – 26. This refresh does not involve the addition of new services or retirement of current services, but rather, is an organizational…
UIC Technology Solutions is aware of a Zoom outage and is currently monitoring the non-isolated issue, which appears to be resolved for UIC users. Zoom has received reports of a subset of users…
6/15 – 11:30am Update Administrative Information Technology Services (AITS) has stated the problem causing the password failures has been fixed. If users are still experiencing problems logging in, it is recommended that they…
The U of I WebStore has announced that the licensing approach for Adobe Creative Cloud for University Staff Enterprise Access will be changed for Fiscal Year 2023. To ensure an accurate accounting of…