Service Status

Find current reported outages, scheduled and emergency maintenance, and service downtime notifications listed below. If you are experiencing service issues or outages, please Report an IT Problem at the UIC Help Center.

12/21 - Emergency Maintenance on the VPN Service

Technology Solutions will be performing emergency maintenance on the VPN service between 5:30 PM and 5:40 PM CT on Wednesday, December 21. There will be a short period of time during maintenance where…

12/1 Industry Weapon Command Center Upgrade - Downtime

Technology Solutions will be upgrading the Industry Weapon Command Center HD software from version 21.1.002 to 22.1.002 from 11:00PM – 11:30PM on Thursday, December 1st.  This upgrade itself contains various bug fixes as…

11/30 - Centrex Voicemail System Outage Reported

Technology Solutions continues to monitor issues with the Centrex Voicemail System and has scheduled equipment maintenance on Monday, December 5, 2022. We will keep the community notified with any updates.

10/25 Blackboard Document Download Error (Resolved)

Blackboard is experiencing problems with requests going through Cloudflare and has reported they are aware of a document download issue affecting multiple clients. The service provider is working to resolve the issue as…

Webhost sites suspended as of 10/11/22

Technology Solutions suspended (took offline) any sites on Webhost that were displaying the default empty site template. This state typically means the site is not in use, however, in some cases there may…

10/4 -10/7 - Liaison Manager and Qnet will be unavailable

As part of the IP Address Management Infrastructure Modernization project, Technology Solutions will be taking a key step to migrate our IP infrastructure to EfficientIP beginning Monday, October 3rd.  During this migration, UIC…

9/30 Listerv Downtime

Technology Solutions will be performing maintenance on Listserv on Friday, September 30th from 8:00PM to 9:00PM. Downtime is expected. Emails sent to Listserv during this time should be queued and delivered after maintenance…

9/24 - Reported issues with telephones on campus [Resolved]

9/25/22 10:30am Our voice provider, AT&T, has confirmed they have resolved the static issues with UIC’s telephone lines. 9/24/22 8:30am Technology Solutions has received reports of campus telephones experiencing audio issues. We are…

09/07 - Blackboard Outage reported [RESOLVED]

Technology Solutions is aware that the Blackboard system is currently inaccessible. This is due to an AWS outage. We are monitoring and will provide updates when available.

UIC.edu Website Not Responding [Resolved]

08/20/22 @ 11:10am Microsoft has addressed the Azure cloud service disruption, and the UIC.edu website is now loading properly. Thank you for your patience while this problem was resolved. For any other IT-related…

7/29 uic.edu & emergency.uic.edu Maintenance

On July 29th, 2022 from 10:00 – 11:00 PM CST, Technology Solutions will be performing maintenance on services that host the uic.edu and emergency.uic.edu websites. Downtime is not expected with this upgrade. If…

Cisco Webex Outage [Resolved]

07/28/22 @ 3:30pm Cisco has restored availability of the Webex service. Thank you for your patience while the vendor addressed this disruption. For any other IT-related inquiries, contact us at help.uic.edu. 07/28/22 @…

6/28 - Today.uic.edu Website Outage (Resolved)

06/28 at 12:20pm The loading problems for the website have been addressed and the UIC Today site is now loading properly.   06/28 at 12:05PM Technology Solutions is aware that the UIC Today…

6/25-26 Technology Solutions Service Catalog Refresh

The Technology Solutions Service Catalog will undergo a refresh June 25 – 26.  This refresh does not involve the addition of new services or retirement of current services, but rather, is an organizational…

Zoom Outage - RESOLVED

UIC Technology Solutions is aware of a Zoom outage and is currently monitoring the non-isolated issue, which appears to be resolved for UIC users.  Zoom has received reports of a subset of users…