Service Status

6/12 Cisco VoIP Phone Maintenance Downtime

On Saturday, June 12, from 9:00PM to 11:00PM, maintenance updates will be applied to all Voice over IP (VoIP) phones, causing them to restart. Active calls will not be dropped, but new calls will not be possible until the phone has finished restartin

6/1 Jamf Pro Service Upgrade

The Jamf Pro service will be upgraded to version 10.29.2 on Tuesday, June 1st, 2021 from 8:00PM to 10:00PM. New device enrollments, policies, and inventory updates will not function while the Jamf Pro service is being upgraded. Cached policies will s

5/22 Website Maintenance - uic.edu may be briefly unavailable

On Saturday, May 22, 2021 between 7:00PM and 7:30PM, Technology Solutions will be performing updates to web infrastructure. During this time, some UIC websites, including uic.edu and subsites, may be briefly unavailable.

4/25 Zoom Phone Feature Upgrade

On Sunday, April 25th at 12:00 AM, Zoom will be enabling its new Zoom Phone features in the Zoom for GSuite Add-On. This upgrade will prompt all users to reauthorize Zoom for GSuite Add-On. Users who do not reauthorize will not have access to Zoom in

Zoom Outlook Plugin for Macs being retired

Microsoft and Apple have announced that the Zoom Mac Outlook Plugin will no longer be supported and will be retired in the near future. Once the Zoom Mac Outlook plugin is retired, Mac…

4/17 voicemail.uic.edu Downtime

On Saturday, April 17th between 1:00 PM and 5:00 PM, Technology Solutions will be performing scheduled network infrastructure maintenance. During this time, voicemail.uic.edu will be unavailable.

4/9 Zoom Display Name Update

UIC Zoom settings have been updated to allow users to change their Display Name - the name you wish other people to know you by on Zoom. The Display Name could be your preferred name, nickname, or another name.