Zoom Phone Transition Updates

Zoom logo on a smartphone with a laptop in the background

Welcome to the Zoom Phone Transition Community Update Page! This is where the UIC community will find bi-weekly news and updates about our progress to transition UIC to use Zoom Phone.

About the project: The university’s telephone service is being upgraded and transitioned to Zoom Phone, a cloud-based voice platform that combines traditional telephone service with the Zoom platform used for meetings. This change does not impact the phone service currently provided in UIHealth.

Week of February 10th Heading link

  • The Zoom Phone Transition Updates page is launched.
  • The Zoom Phone Transition Team is working with a pilot group of early adopter technical users to test Zoom Phone functionality.
  • The Zoom Phone Transition Team is gather feedback on service usage, training, and related materials, and addressing that feedback.