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FY23 Technology Solutions Bundled Service Rate Increase

Dear UIC College and Unit Leaders,

Following the pandemic, our technology needs have grown and evolved rapidly. To make up for expanded services supporting remote and hybrid working, teaching and learning, Chancellor Amiridis, in consultation with Vice Chancellors Parker and Augustine, approved a 3.3% increase (from $61/month/FTE to $63/month/FTE) in the Technology Solutions Rate (Basic Bundle) for FY23. The regional campus and System office rates will increase proportionately.

This adjustment to a major funding source for UIC’s centrally-provided information technology services is necessary to sustain the broad spectrum of services we provide our community of students, faculty and staff, including, but not limited to: network, communication, identity/authentication, e-mail, and information security tools and services.

While many of us have learned to work differently, perhaps abandoning the need for a traditional phone or wired network connection, our underlying network and voice infrastructure needs have not dissipated. In fact, UIC is experiencing significant increases in technology infrastructure and service costs provided in the bundle.

During this time, Technology Solutions and IT teams across UIC are working hard to modernize and adjust campus technology to meet our changing work and learning environment.

The FY23 Technology Solutions Rate (Basic Bundle) change is a modest adjustment following years without a rate increase. UIC will continue to use the adjusted FTE model and process to calculate the rate this fall, as we did last year. Longer term, our goal is to introduce significant changes to the model in FY24, to better-support UIC’s evolving technology needs, and simplify the way we fund our IT operations.

Please do not hesitate to contact me with questions. You can learn more about UIC’s IT focus and strategic direction here:

Matt Riley
Associate Vice Chancellor for Innovation and Chief Information Officer (CIO)