Get Help

Introduction

Faculty support resources for Instructional Design, Multimedia Consultation, and Self-Help options, including informational brochures, and the UIC Help Center.

Call to Action

Ask an IT Question
Report an IT Problem
UIC Help Center

Faculty & Staff

College & Unit IT Contacts

View designated IT contacts and resources for your college or unit, if available.
Technical Helpdesk

Get in-person or virtual support for Accounts/Passwords, UIC-WiFi, Duo 2-Factor, VPN or other tech services.
UIC Help Center

Your one-stop-shop to get support, find and report IT issues, request services, and find answers to FAQs.

Faculty

Academic IT Operations

Up-to-date information on academic technology services, resources and support operations for the semester.
Academic Multimedia Lab and Lightboard Studio

Providing faculty and students with resources and support for multimedia production services.
Instructional Design Consultation

Schedule an appointment for Blackboard and instructional design consultation.

Brochures & Guides

Download and share informational brochures with faculty technology resources and troubleshooting tips.

Teaching with Technology Guide
Technology Solutions Brochure
Troubleshooting Tips