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Technical Helpdesk

Get support from one of our knowledgeable consultants for help with Accounts/Passwords, UIC-WiFi, Printing, Duo 2-Factor Authentication (2FA), software installations, and other university technology services. We look forward to serving you at:

Richard J Daley Library (801 S. Morgan)
Ground level South in the IDEA Commons
Monday through Friday
9:00 AM to 5:00 PM

Or at our re-opened west campus location:

Library of Health Sciences (1750 W. Polk)
Mondays & Wednesdays
11:00 AM to 2:00 PM


To schedule a virtual appointment for support with the Helpdesk team, visit

Technical Helpdesk Heading link

BSB Learning Center
  • Tech Support
    Speak with one of our knowledgeable consultants for help with:

    • Accounts/Passwords
    • UIC Wireless Network
    • Personal Device Maintenance
    • Duo 2-Factor Authentication (2FA)
    • WebStore software installations
    • Technology Solutions services
  • Short-Term Equipment Lending
    Short-term loans of various equipment to support the academic needs of students.
Richard J Daley Library Helpdesk - 801 S. Morgan
Monday 09:00am – 05:00pm
Tuesday 09:00am – 05:00pm
Wednesday 09:00am – 05:00pm
Thursday 09:00am – 05:00pm
Friday 09:00am – 05:00pm
Library of Health Sciences Help Desk - 1750 W. Polk St.
Monday 11:00am – 02:00pm
Wednesday 11:00am – 02:00pm

Schedule Helpdesk Appointment Heading link

virtual support

To schedule an appointment with the Helpdesk team, visit

  1. Select service:
    • Duo 2FA, Wifi, Printing or VPN assistance (25 min)
    • Virus Removal or Software Installation (55 min)
  2. Select date on Calendar.
  3. Select an available time.

Complete the details on the form and select “Book” to book the appointment. You will receive a confirmation and meeting details to the email provided.

Schedule an Appointment