Welcome to the new IT at UIC website!

The unified IT Website makes it easy to find IT information more effectively, while also serving as a channel for the IT community to obtain and exchange information.

This website contains representation of many of the other units across the university that provide IT services, with more of this content to be developed in the coming months.

The IT at UIC website consolidates several other websites, centralizes academic IT information, and provides the UIC Community with relevant and valuable IT news and updates.

Learn more!

COVID-19 Information & Resources

Upcoming Events

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Recent News

Safe Links
Safe Links Spam Protection Available in Microsoft Outlook & Gmail
Wednesday, June 9, 2021
Part of Microsoft's Defender platform, Safe Links helps better protect the UIC Community from malicious links sent via email. In addition to protection for Microsoft Office Online and desktop versions, Safe Links is now also available for UIC Gmail.
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Qualtrics to Complete Transition to New Experience Effective June 1
Tuesday, May 25, 2021
Qualtrics introduced a new design for its survey builder, project creation, platform navigation, and line/bar charts in the XM Platform back in March. While users have been able to switch between the old…
Effective Saturday, May 29, 2021, email routing to uic.edu will be updated to improve overall UIC email delivery security. As a result of this change, UIC email users may see more email routed to Junk or Spam folders.
New Spam Filters Help Reduce Phishing Attempts - Checking Your Spam Folder is Suggested
Monday, May 24, 2021
Effective Saturday, May 29, 2021, email routing to uic.edu will be updated to improve overall UIC email delivery security. As a result of this change, UIC email users may see more email routed to Junk or Spam folders.
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Service Notices

6/12 Cisco VoIP Phone Maintenance Downtime
Thursday, June 10, 2021
On Saturday, June 12, from 9:00PM to 11:00PM, maintenance updates will be applied to all Voice over IP (VoIP) phones, causing them to restart. Active calls will not be dropped, but new calls will not be possible until the phone has finished restartin
6/1 Jamf Pro Service Upgrade
Tuesday, June 1, 2021
The Jamf Pro service will be upgraded to version 10.29.2 on Tuesday, June 1st, 2021 from 8:00PM to 10:00PM. New device enrollments, policies, and inventory updates will not function while the Jamf Pro service is being upgraded. Cached policies will s
5/29 Single Sign-On Maintenance - logins requiring SSO authentication may fail
Wednesday, May 19, 2021
On May 29, between 10:00AM and 10:20AM, Technology Solutions will be performing maintenance on the Shibboleth Single Sign-On (SSO) authentication service. Logins to applications and services requiring authentication through SSO may be unavailable.
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  • "Thanks" Thanks Technology Solutions for being there even though the campus is closed! -- UIC Student

  • "Great" You all do a great job. I have been working primarily remotely in Michigan for the past three years, so all of my Technology Solutions help requests need to be done remotely. You are life savers! Thank you. -- UIC Staff

  • "Helpful" Technology Solutions has been incredibly helpful. I’ve never worked with such determined, kind, patient, helpful IT people. -- UIC Staff