Welcome to the Fall 2021 Semester!

Technology Solutions, the university’s central IT department, welcomes you to UIC and wants to ensure students, faculty, and staff have access to up-to-date information on academic technology services and support operations for the fall semester.

Stay updated on university operations and tech support by visiting the Fall 2021 Service Availability and Support Operations page. This page contains up-to-date service information on tech support, computer labs, printing, equipment lending, password management, and other service information important to the UIC Community.

Fall 2021 Service Availability & Support Operations

COVID-19 Information & Resources

Upcoming Events

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Recent News

LinkedIn Learning
How Instructors Can Use LinkedIn Learning for Teaching
Wednesday, September 15, 2021
LinkedIn Learning, previously known as Lynda.com, has over 15,000 online courses available to watch on-demand, with 30-60 new classes uploaded every week! LinkedIn Learning is available to UIC students and faculty, and is…
Spot the scam image
Spot the Scam! Real job offer or scam?
Thursday, September 2, 2021
I recently received an email with an amazing part-time job opportunity working three hours a week for $500, but after closer inspection, I realized it was a SCAM! The UIC Information Security team…
Zoom Pronouns Feature
Pronouns feature enabled in Zoom
Thursday, August 5, 2021
Technology Solutions has enabled the Pronouns feature in UIC Zoom, allowing you to add pronouns to your user profile. When you add pronouns to your user profile, they will be visible to your Zoom contacts as part of your Zoom profile card in the Zoom
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Service Notices

9/18 - Scheduled maintenance for Meraki site-to-site VPN (College of Nursing)
Friday, September 17, 2021
Technology Solutions will be performing a firmware upgrade on the site-to-site VPN service for the College of Nursing satellites between 4:00 am and 6:00 am on September 18th, 2021. This outage is expected…
9/16 - Microsoft Teams not displaying chat messages [RESOLVED]
Thursday, September 16, 2021
09/16/21 6:00pm — Some clients are unable to see chat updates in the Microsoft Teams desktop application. Microsoft is working to resolve this problem. As a workaround, affected users can use the Microsoft…
9/13 - UIC websites experiencing issues [Resolved]
Monday, September 13, 2021
09/13/21 4:30pm — This morning, many UIC unit websites experienced an outage lasting approximately one hour. This outage was caused by overwhelming demand on the shared infrastructure, known as Red, underlying these 500+…
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  • "Thanks" Thanks Technology Solutions for being there even though the campus is closed! -- UIC Student

  • "Great" You all do a great job. I have been working primarily remotely in Michigan for the past three years, so all of my Technology Solutions help requests need to be done remotely. You are life savers! Thank you. -- UIC Staff

  • "Helpful" Technology Solutions has been incredibly helpful. I’ve never worked with such determined, kind, patient, helpful IT people. -- UIC Staff