Telephones

Several services are available to support and enable users to make telephone calls on campus.  Currently, Technology Solutions maintains two types of telephone systems: analog phones and phones using voice over IP (VoIP) technology. In support of calls, services are provided for conference calls and operator services. Only UIC’s authorized business managers can request telephone services. For special devices TDD/TTY can be requested.

Only UIC’s authorized business managers are able to request telephone services.

Features

Phones (Centrex)

  • This system allows telephone calls and telecommunications to be conducted over traditional analog circuitry

VoIP

  • All VoIP phones come with a standard set of features such as caller ID, web-enabled voicemail, customizable ring type, and a web portal that allows users to program speed dials and other features of their phones such as call forwarding

For Requestors

Authentication is required to make most requests. Campus unit business managers can authorize staff to submit requests.

For Contractors

Other Resources