Technical Helpdesk
Formerly known as "C-Stop"
Get support from one of our knowledgeable consultants for help with Accounts/Passwords, UIC-WiFi, Printing, Duo 2-Factor Authentication (2FA), software installations, and other university technology services.
- Walk-in support is available at the IDEA Commons located in the Richard J. Daley Library Monday through Friday. See hours of operation below.
- To schedule a virtual appointment for support with the Helpdesk team, visit it.uic.edu/schedule-support
Technical Helpdesk Heading link
- Tech Support
Speak with one of our knowledgeable consultants for help with:- Accounts/Passwords
- UIC Wireless Network
- Personal Device Maintenance
- Duo 2-Factor Authentication (2FA)
- WebStore software installations
- Technology Solutions services
- Short-Term Equipment Lending
Short-term loans of various equipment to support the academic needs of students.
Fall Schedule
Helpdesk Schedule - Walk-in & Virtual Support
| Sunday | ||
|---|---|---|
| Monday | 09:00am – 05:00pm | |
| Tuesday | 09:00am – 05:00pm | |
| Wednesday | 09:00am – 05:00pm | |
| Thursday | 09:00am – 05:00pm | |
| Friday | 09:00am – 05:00pm | |
| Saturday |
Schedule Helpdesk Appointment Heading link
To schedule an appointment with the Helpdesk team, visit it.uic.edu/schedule-support
- Select service:
- Duo 2FA, Wifi, Printing or VPN assistance (25 min)
- Virus Removal or Software Installation (55 min)
- Select date on Calendar.
- Select an available time.
Complete the details on the form and select “Book” to book the appointment. You will receive a confirmation and meeting details to the email provided.