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Technical Helpdesk

Formerly known as "C-Stop"

Get support from one of our knowledgeable consultants for help with Accounts/Passwords, UIC-WiFi, Printing, Duo 2-Factor Authentication (2FA), software installations, and other university technology services.

  • Walk-in support is available at the IDEA Commons located in the Richard J. Daley Library Monday through Friday. See hours of operation below.
  • To schedule a virtual appointment for support with the Helpdesk team, visit it.uic.edu/tech-helpdesk

Technical Helpdesk Heading link

BSB Learning Center
  • Tech Support
    Speak with one of our knowledgeable consultants for help with:

    • Accounts/Passwords
    • UIC Wireless Network
    • Personal Device Maintenance
    • Duo 2-Factor Authentication (2FA)
    • WebStore software installations
    • Technology Solutions services
  • Short-Term Equipment Lending
    Short-term loans of various equipment to support the academic needs of students.
Fall Schedule - Walk-in & Virtual Support
Sunday
Monday 09:00am – 05:00pm
Tuesday 09:00am – 05:00pm
Wednesday 09:00am – 05:00pm
Thursday 09:00am – 05:00pm
Friday 09:00am – 05:00pm
Saturday

Schedule Helpdesk Appointment Heading link

virtual support

To schedule an appointment with the Helpdesk team, visit it.uic.edu/tech-helpdesk

  1. Select service:
    • Duo 2FA, Wifi, Printing or VPN assistance (25 min)
    • Virus Removal or Software Installation (55 min)
  2. Select date on Calendar.
  3. Select an available time.

Complete the details on the form and select “Book” to book the appointment. You will receive a confirmation and meeting details to the email provided.

Schedule an Appointment