Maintenance Windows

Technology Solutions' maintenance windows are scheduled to have the least impact on UIC operations, and downtime for services is kept to a minimum. However, certain services may be unavailable for extended periods of time due to necessary updates. Below are the planned 2020-2021 Maintenance Window schedules. Email communications are sent to notify the UIC Community of scheduled global maintenance windows and what services may be impacted.

  • Global Windows

    Maintenance windows begin at 9:30pm on Friday and end at 11:59pm on Sunday.

    • August 13 – 15, 2021
    • December 17 – 19, 2021
    • March 18 – 20, 2022
    • May 13 – 15, 2022

  • Red WordPress Multisite

    Maintenance windows begin at 8:30am on Tuesdays and last 1-2 minutes. There is no expected downtime during this period, but please be aware that brief interruptions are possible.

  • Maintenance Calendar

    Service changes are reviewed and approved by the Technology Solutions Change Advisory Board and are scheduled for implementation. This calendar reflects the schedule of changes.

Service Notices

7/24 Kubernetes Services Upgrade - No Downtime Expected

Posted on July 23, 2021

On Saturday, July 24th, at 10:00PM CST, Technology Solutions will be upgrading its Kubernetes services that host the uic.edu and emergency.uic.edu websites. There is no expected downtime with this upgrade. Please Request IT…

7/24 Brief UIC Websites Downtime May Occur

Posted on July 19, 2021

On Saturday, July 24rd, between 12:00AM and 12:30AM, Technology Solutions will be updating front-end web infrastructure. During this time, some UIC websites, including uic.edu, may be briefly unavailable. Please Request IT Help if…

7/23 Decommission of Legacy Tigger Server

Posted on July 15, 2021

On Friday, July 23rd, at 6:00PM, Technology Solutions will be decommissioning the legacy Tigger Server. This change should not have an impact since all services have been migrated off the server. Users will…

7/19 Decommission of Legacy publish.uic.edu Server

Posted on July 15, 2021

On Monday, July 19th, at 4:00PM, Technology Solutions will be decommissioning the legacy publish.uic.edu server. The server has already been removed from the Internet. No downtime is expected, and users will not have…

7/12 - Echo360 experiencing login issues [Resolved]

Posted on July 12, 2021

Please be aware Echo360 and Starfish are experiencing login issues. Technology Solutions is aware of the issue and actively working on a resolution. If you need support, please visit Ask an IT Question.

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