Maintenance Windows

Technology Solutions' maintenance windows are scheduled to have the least impact on UIC operations, and downtime for services is kept to a minimum. However, certain services may be unavailable for extended periods of time due to necessary updates. Below are the planned 2020-2021 Maintenance Window schedules. Email communications are sent to notify the UIC Community of scheduled global maintenance windows and what services may be impacted.
  • Global Windows

    Maintenance windows begin at 9:30pm on Friday and end at 11:59pm on Sunday.

    • August 13 – 15, 2021
    • December 17 – 19, 2021
    • March 18 – 20, 2022
    • May 13 – 15, 2022
  • Red WordPress Multisite

    Maintenance windows begin at 8:30am on Tuesdays and last 1-2 minutes. There is no expected downtime during this period, but please be aware that brief interruptions are possible.

  • Maintenance Calendar

    Service changes are reviewed and approved by the Technology Solutions Change Advisory Board and are scheduled for implementation. This calendar reflects the schedule of changes.

Service Notices

Listed below are reported service outages, scheduled and emergency maintenance, and service impact notifications relevant to the UIC Community. If you are experiencing service issues or outages, please Report an IT Problem at the UIC Help Center.

9/13 - UIC websites experiencing issues [Resolved]

09/13/21 4:30pm — This morning, many UIC unit websites experienced an outage lasting approximately one hour. This outage was caused by overwhelming demand on the shared infrastructure, known as Red, underlying these 500+…

8/24 UIC Hospital Phone Routing Issues [Resolved]

It has come to our attention that telephone calls made to the UIC Hospital may not be properly connected due to a service provider technical issue. If you are experiencing difficulties calling UIC…

8/12 & 8/13 Emergency Wireless Network Maintenance

On Thursday, August 12th, between 6:00 AM and 8:30 AM, and on Friday, August 13th between 6:30 AM and 8:30 AM, Technology Solutions will be performing emergency maintenance on the wireless network to…