Maintenance Windows

Technology Solutions' maintenance windows are scheduled to have the least impact on UIC operations, and downtime for services is kept to a minimum. However, certain services may be unavailable for extended periods of time due to necessary updates. Below are the planned 2020-2021 Maintenance Window schedules. Email communications are sent to notify the UIC Community of scheduled global maintenance windows and what services may be impacted.
  • Global Windows

    Maintenance windows begin at 9:30pm on Friday and end at 11:59pm on Sunday.

    • August 14-16, 2020
    • December 18-20, 2020
    • March 19-21, 2021
    • May 14-16, 2021
  • Red WordPress Multisite

    Maintenance windows begin at 8:30am on Tuesdays and last 1-2 minutes. There is no expected downtime during this period, but please be aware that brief interruptions are possible.

  • Maintenance Calendar

    Service changes are reviewed and approved by the Technology Solutions Change Advisory Board and are scheduled for implementation. This calendar reflects the schedule of changes.

Service Notices

4/17 voicemail.uic.edu Downtime

On Saturday, April 17th between 1:00 PM and 5:00 PM, Technology Solutions will be performing scheduled network infrastructure maintenance. During this time, voicemail.uic.edu will be unavailable.

4/9 Zoom Display Name Update

UIC Zoom settings have been updated to allow users to change their Display Name - the name you wish other people to know you by on Zoom. The Display Name could be your preferred name, nickname, or another name.

4/10 Shibboleth Single Sign-On Maintenance

On Saturday, April 10, 2021, between 10:00 AM and 10:05 AM CT, Technology Solutions will be upgrading the Shibboleth Single Sign-On (SSO) service in order to fix an issue preventing some users from…

4/7 Increase in Zoom Breakout Rooms Update

On Wednesday, April 7th, between 10:00 PM and 11:00 PM CT, UIC's Zoom breakout room settings will be updated, allowing Zoom sessions to be split into up to 100 breakout rooms (previously limited to 50). No downtime is expected during this update.

3/25 - Jamf Pro Service Upgrade

The Jamf Pro service will be upgraded to version 10.28.0 on Thursday, March 25th, 2021 between 9:00 PM and 11:00 PM CT.┬áNew device enrollments, policies, and inventory updates will not function while the…

Microsoft ADFS & Office 365 Login Screen

3/19 UIC Microsoft Service Login Screen Update

Please note that on March 19, the appearance of the login screen for UIC Microsoft 365 and select other services will be updated. There are no changes to the login process. Clients will…

Microsoft 365 Service Interruption [Resolved]

3/15/21, 5:05pm — Microsoft states that the fix has been fully applied, and any residual access problems will resolve shortly. If, after 5:30pm Central, you continue to experience any problems accessing Microsoft 365…