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Maintenance Windows Heading link

Technology Solutions' maintenance windows are scheduled to have the least impact on UIC operations, and downtime for services is kept to a minimum. However, certain services may be unavailable for extended periods of time due to necessary updates. Below are the planned 2020-2021 Maintenance Window schedules. Email communications are sent to notify the UIC Community of scheduled global maintenance windows and what services may be impacted.
  • Global Windows

    Maintenance windows begin at 9:30pm on Friday and end at 11:59pm on Sunday.

    • March 18 – 20, 2022
    • May 13 – 15, 2022
  • Red WordPress Multisite

    Maintenance windows begin at 8:30am on Tuesdays and last 1-2 minutes. There is no expected downtime during this period, but please be aware that brief interruptions are possible.

  • IT Service Outage Email List

    Subscribe to the Service Outage email list to receive announcements regarding unplanned IT service disruptions.

Service Notices Heading link

Listed below are reported service outages, scheduled and emergency maintenance, and service impact notifications relevant to the UIC Community. If you are experiencing service issues or outages, please Report an IT Problem at the UIC Help Center.

5/3 - Login issues with UIC Microsoft login pages [RESOLVED]

5/03 10:30 AM: After investigation and troubleshooting, Technology Solutions discovered that 2 of our 4 UIC Microsoft login servers were experiencing errors. We have temporarily disabled these servers and logins now appear to…

4/23 Virtual Machine Service Upgrade

Technology Solutions staff will be performing maintenance on the Virtual Machines service on April 23rd from 12:00 PM to 3:00 PM. During this time, the management interface at https://cc-manage.server.uic.edu will be unavailable, but…

4/14 - Request Tracker (RT) maintenance; downtime expected

On Thursday, April 14, 2022 between 6:00 pm and 11:00 pm CT, Technology Solutions will be performing maintenance on the Request Tracker (RT) ticketing system. During maintenance, RT will not be available for…

4/23 - NetID Center Scheduled Maintenance

Administrative Information Technology Services (AITS) is scheduled to upgrade the midPoint application from 8:00 am – 2:00 pm CT on Saturday, April 23, 2022. During the upgrade, the NetID Center (https://identity.uillinois.edu/) will be…

4/10 - Google Workspace Maintenance

On Sunday, April 10, between 10:00 AM and 10:10 AM CT, Technology Solutions will be performing maintenance in the UIC Google Workspace environment. Gmail may be unavailable for a few minutes during this time.…

4/15 - Opsview Monitoring Service Update

On Friday, April 15th, 2022, between 10:00AM and 6:00 PM CT, Technology Solutions will be switching to a Cloud version of Opsview as part of a “Cloud First” strategy. This change should not…