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Maintenance Windows Heading link

Technology Solutions' maintenance windows are scheduled to have the least impact on UIC operations, and downtime for services is kept to a minimum. However, certain services may be unavailable for extended periods of time due to necessary updates. Below are the planned 2020-2021 Maintenance Window schedules. Email communications are sent to notify the UIC Community of scheduled global maintenance windows and what services may be impacted.
  • Global Windows

    Maintenance windows begin at 9:30pm on Friday and end at 11:59pm on Sunday.

    • March 18 – 20, 2022
    • May 13 – 15, 2022
  • Red WordPress Multisite

    Maintenance windows begin at 8:30am on Tuesdays and last 1-2 minutes. There is no expected downtime during this period, but please be aware that brief interruptions are possible.

  • IT Service Outage Email List

    Subscribe to the Service Outage email list to receive announcements regarding unplanned IT service disruptions.

Service Notices Heading link

Listed below are reported service outages, scheduled and emergency maintenance, and service impact notifications relevant to the UIC Community. If you are experiencing service issues or outages, please Report an IT Problem at the UIC Help Center.

6/28 - Website Outage (Resolved)

06/28 at 12:20pm The loading problems for the website have been addressed and the UIC Today site is now loading properly.   06/28 at 12:05PM Technology Solutions is aware that the UIC Today…

6/25-26 Technology Solutions Service Catalog Refresh

The Technology Solutions Service Catalog will undergo a refresh June 25 – 26.  This refresh does not involve the addition of new services or retirement of current services, but rather, is an organizational…

Zoom Outage - RESOLVED

UIC Technology Solutions is aware of a Zoom outage and is currently monitoring the non-isolated issue, which appears to be resolved for UIC users.  Zoom has received reports of a subset of users…

6/18 - Zoom Windows Client Vulnerability - Update Required

Technology Solutions recently became aware of four security bugs that affect pre-5.10.0 Zoom meeting clients. These bugs could allow bad actors to compromise another user’s device. CVE-2022-22784 (CVSS score: 8.1) – Improper XML…

6/7 - Identity and Access Management issues reported [RESOLVED]

UPDATE: As of June 10, 2022, Technology Solutions has confirmed restored functionality for affected UIC applications, and NetID activation issues should now be resolved. New hires unable to complete the NetID Claim section…

FY23 Technology Solutions Bundled Service Rate Increase

Dear UIC College and Unit Leaders, Following the pandemic, our technology needs have grown and evolved rapidly. To make up for expanded services supporting remote and hybrid working, teaching and learning, Chancellor Amiridis,…

6/4 - NetID Center Scheduled Maintenance

Administrative Information Technology Services (AITS) is scheduled to upgrade the midPoint application from 8:00 am – 2:00 pm on Saturday, June 4. During the upgrade, the NetID Center will be unavailable.