Network Support Specialist
Network Support Specialists provide general, in-person support for students, faculty and staff that use Technology Solutions services offered to the university. See the UIC Help Center service catalog for a full list of services.
Employees in this role will have the opportunity to progress to Network Support Technicians based on their interest and performance.
Network Support Specialists tasks consist of, but are not limited to, the following:
- Provide first-level network support for students, faculty and staff
- Assist with managing Technology Solutions networks
- Special projects as assigned
Required knowledge/skills:
To be considered for employment, you must meet all of the requirements below:
- Majoring preferably in Electrical and Computer Engineering, Computer Science, or similar related fields.
- Be registered for at least 6 credit hours.
- Have at least three (3) non-summer terms of study left at UIC. Your projected graduation date should be Fall 2020 or later. This is non-negotiable.
- Be in good academic standing.
- Excellent communication and interpersonal skills. *Prior customer service experience preferred*
- Be able to work at least 10 hours per week between the hours of 8:00 AM – 6:00 PM, with a minimum of 2 consecutive hours per day.
- Be flexible in submitting hours of work availability. Your work schedule is built around your class schedule. We require each employee to submit a wide range of hours for scheduling consideration. You will be required to submit morning, daytime and evening availability from which a schedule is built.
- Attend mandatory training and shadowing days. Final hiring decisions are made contingent on your attendance and performance during training.
To be considered for this role, please complete the online application by Friday, April 2, 2021: https://go.uic.edu/TS-SD-Hiring
Modified on March 29, 2021