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3/25 – UIC Exchange email service experiencing connection problems [Resolved]

3/26/21, 8:55 am --

Microsoft states that the issue has been resolved and UIC exchange email service should be functioning properly.

If you continue to experience any problems accessing Microsoft 365 applications, please visit it.uic.edu/report-a-problem.

Thank you for your patience while this problem was resolved.

3/25/21, 4:41 pm CT —

This incident is still ongoing and no updates are available. Microsoft is still working to resolve the issue.

Title: Users intermittently unable to access the Outlook desktop client
User Impact: Users may intermittently be unable to access their mailbox, contacts, or calendar from the Outlook desktop client.
More info: Users may be able to access their mailbox, contacts, or calendar from Outlook on the web as a workaround.

3/25/21, 9:57am —

Please note some users may be experiencing problems connecting to the UIC Exchange email service. Microsoft is currently investigating this problem, and updates will be provided as they are available. Thank you for your patience while this problem is resolved.

Exchange Online service inaccessible EX246307, Exchange Online
Last updated: March 25, 2021 8:29 AM
Status: Service degradation
User impact: Users may be unable to access the Exchange Online service.
Current status: Investigation into the root cause is ongoing. We’re analyzing active directory logs to help us isolate the source of the issue.