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Instructor Support and Resources

UIC faculty and instructors have access to education technology tools, teaching and learning support, and instructional design and consultation services.

The Center for the Advancement of Teaching Excellence (CATE) provides instructors with the resources and support to develop a culture of effective teaching practices and inclusive education supporting the success of all students.

College IT Contacts

General Technology Support Heading link

For password reset, VPN access, UIC Wi-Fi, Duo 2-Factor Authentication (2FA), virus removal, software installation, and other tech support, instructors and staff can search through self-help resources at the UIC Help Center or schedule an appointment for walk-in or virtual support.

UIC Help Center
The UIC Help Center is a mobile-friendly service management tool that provides a one-stop-shop to get support, request services, and find answers to frequently asked questions in the Knowledge Base.

In-Person & Virtual Support
In-person support is available at BSB C-Stop by appointment only. Schedule an appointment for a in-person or virtual support session at

Brochures & Guides Heading link

Download and share informational brochures with faculty technology resources and troubleshooting tips.