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Get Help

Student tech support resources including the UIC Help Center, Technical Helpdesk, Self-Help options, and informational brochures.

Due to the large volume of requests we are receiving, you may experience delays for some requests as we prioritize them. Technology Solutions is working as efficiently as possible to provide the quality of service you are accustomed to. If at all possible, search for Answers using theĀ UIC Help Center Knowledge Base.

General Technology Support Heading link

For password reset, VPN access, UIC Wi-Fi, Duo 2-Factor Authentication (2FA), virus removal, software installation, and other tech support, students can search through self-help resources at the UIC Help Center Knowledge Base or schedule an appointment for walk-in or virtual support.

UIC Help Center
The UIC Help Center is a mobile-friendly service management tool that provides a one-stop-shop to get support, request services, and find answers to frequently asked questions in the Knowledge Base.

In-Person & Virtual Support
In-person support is available for the Spring semester at . There will be no in-person support at LHS C-Stop. Schedule an appointment for in-person or virtual support by visiting it.uic.edu/tech-helpdesk.

Brochures & Guides Heading link

Download and share informational brochures with faculty technology resources and troubleshooting tips