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IT Staff

Technology Resource Guide

This page is intended to help IT professionals at the University of Illinois Chicago with technology support needs or questions they have. You will find tools and links to key services and technical support pages to help you and your clients use technology with success.

Get Help Directly Heading link

UIC Help Center

The UIC Help Center provides a centralized location to search Knowledge Base articles, view service information, and submit requests.

Knowledge Base

Find answers to frequently asked questions, how-to guides, and troubleshooting tips. If you aren’t sure how to do something, this is the place to start.

IT Community

The IT Community consists of the IT professionals at all levels of the University including college and unit IT departments, Technology Solutions, ACER, CATE, UI Health Services, AITS, and other IT units.

IT Pro Tools Heading link

Find more information on the commonly requested IT Pro services.

Join the IT@UIC Community on Teams Heading link

The IT @ UIC Community team in Microsoft Teams is for members of the UIC IT Community to network, ask questions to other IT team members and units; foster meaningful discussion on IT topics; share ideas; and request peer-to-peer support; as well as to share IT news, important announcements, updates or outages.

It serves as a hub to build a more collaborative IT Community at UIC. Members of the IT Community are encouraged to join the Microsoft Teams group.

Click here to join!