Duo 2-Factor Authentication Staff & Faculty

2FA helps secure your account, and the University’s sensitive data, by adding an extra layer of security. When logging in to university systems using your NetID and password, 2FA requires you to verify your identity using a second factor such as a mobile device and prevents anyone but you from logging in. UIC uses 2FA service provided by Duo Security, an industry leader in cybersecurity services.

2FA prevents anyone but you from logging in, even if your password has been compromised. This greatly enhances protections on your account and data that are vulnerable to phishing attacks.

How to set up Duo 2FA

Faculty and staff can enroll and manage Duo 2FA settings in the NetID Center. For the best experience, it is recommended to download the Duo app to your smartphone. A smartphone is recommended but not required. Faculty and staff may register with another mobile device for text and voice calls, a tablet, or by receiving voice calls through a landline.

Learn more about 2FA below:

Support

For password reset, VPN access, UIC Wi-Fi, Duo 2-Factor Authentication (2FA), virus removal, software installation, and other tech support, instructors and staff can search through self-help resources at the UIC Help Center or schedule an appointment for walk-in or virtual support.

UIC Help Center
The UIC Help Center is a mobile-friendly service management tool that provides a one-stop-shop to get support, request services, and find answers to frequently asked questions in the Knowledge Base.

In-Person & Virtual Support
In-person support is available for the fall semester at BSB C-Stop by appointment only. There will be no in-person support at LHS C-Stop. Schedule an appointment for in-person or virtual support by visiting go.uic.edu/BSB-CStop.