Identity
Technology Solutions' Mission, Vision, Values, Principles and Strategic Goals define who we are and our priorities.
Strategic Plan Slide Show
Strategic Plan Accordian
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Mission Text Block
To enable excellence through information technology
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Vision Text block
To be a trusted strategic partner for innovative and transformative information technology solutions
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Values text block
Values Text block 1
Collaboration
We work to develop, expand and enhance partnerships across the university and its community while promoting collaboration and shared knowledge.Excellence
We strive for the best customer service, are proactive in our planning and responsive when issues arise.Values Text block 2
Innovation
We utilize our talents to foster innovative and creative solutions.Integrity
We act responsibly, ethically, and without bias, basing our decisions on facts and data. We recognize our role as public employees and work sustainably and with stewardship.Values Text block 2
People
We encourage professional and personal growth and respect the work/life balance of our employees. We show each other respect and listen to each other’s thoughts and ideas.Transparency
We openly communicate internally and with the university community to foster accountability. -
Principes text block
As an organization, we agree to the following principles to guide our work.
bullet points
bullet points 1
- Be a good steward of resources
- Be a people-first place to work
bullet points 2
- Be intentional in our partnerships
- Commit to continuous improvement and learning
bullet points 3
- Deliver customer-centered service
- Embrace an innovative culture of ideas and solutions
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INTRO TEXT
The following organizational goals have short term and long term activities with detailed action plans and projects.
Strategic Goals Text block
Strategic goals text block
- Achieve fiscal sustainability
- Align our service portfolio to meet the needs of the university
- Balance resources to innovate while maintaining service excellence
bullet points
- Enhance University’s information security and privacy posture to reduce cyber risks
- Improve customer satisfaction
- Improve staff recruitment, retention, and development
- Improve the reputation of the department throughout the university
bullets three
- Incubate innovative ideas from across the university
- Make data-driven decisions
- Mature the implementation of service management practices
- Strengthen partnerships for ongoing and future university needs