Service Status

UI New Hire - NetID Claim Not Functioning [Resolved]

2/24/21, 7:30pm — The NetID Claim process in UI New Hire is now functioning properly after an incompatible security certificate was updated. We apologize for any inconvenience and thank you for your patience…

Pinnacle Billing System Unavailable [Resolved]

2/24/21, 2:00pm — Access to the Pinnacle billing system has been restored, and business managers can once again access the system. Thank you for your patience while this problem was resolved. We apologize…

New IT Website and the UIC Help Center - Now Live!

Technology Solutions is proud to announce the successful launch of the New IT Website (it.uic.edu) and the UIC Help Center (help.uic.edu)!   As a reminder, this implementation comes with significant changes in service…

2/22 Process to Order SSL/TLS Server Certificates is Changing

As part of the transition to the UIC Help Center, Technology Solutions is improving the process for clients to order SSL/TLS Server Certificates by removing the extraneous Webstore order step. Effective February 22,…

2/22 Option to Disable Automatic Creation of Google Meet Links

On February 22, from 8:00am to 8:05am, Technology Solutions will enable an option that will allow users to disable the automatic creation of Google Meet links in Google Calendar by unsetting that option in their Google Calendar settings.

Android devices having trouble connecting to UIC-WiFi

2/02/21, 6:00pm — We are aware that some Android-based devices are currently experiencing problems connecting to UIC’s wireless network, UIC-WiFi. Technology Solutions is currently investigating the cause of this problem, which has surfaced…

Android devices having trouble connecting to UIC-WiFi [Resolved]

02/03/21, 6:45pm — Technology Solutions has confirmed an available solution for successfully connecting to the UIC-WiFi network with Android devices that were experiencing problems. Our updated guidance can be found at https://answers.uillinois.edu/uic/83500. The…