Service Status

6/18 - 6/19 UIC Help Center Downtime

The UIC Help Center will be unavailable from 11:00PM on Friday, June 18th, to 3:00AM on Saturday, June 19th, for scheduled maintenance.

6/12 Cisco VoIP Phone Maintenance Downtime

On Saturday, June 12, from 9:00PM to 11:00PM, maintenance updates will be applied to all Voice over IP (VoIP) phones, causing them to restart. Active calls will not be dropped, but new calls will not be possible until the phone has finished restartin

6/1 Jamf Pro Service Upgrade

The Jamf Pro service will be upgraded to version 10.29.2 on Tuesday, June 1st, 2021 from 8:00PM to 10:00PM. New device enrollments, policies, and inventory updates will not function while the Jamf Pro service is being upgraded. Cached policies will s

5/22 Website Maintenance - may be briefly unavailable

On Saturday, May 22, 2021 between 7:00PM and 7:30PM, Technology Solutions will be performing updates to web infrastructure. During this time, some UIC websites, including and subsites, may be briefly unavailable.

4/25 Zoom Phone Feature Upgrade

On Sunday, April 25th at 12:00 AM, Zoom will be enabling its new Zoom Phone features in the Zoom for GSuite Add-On. This upgrade will prompt all users to reauthorize Zoom for GSuite Add-On. Users who do not reauthorize will not have access to Zoom in

Zoom Outlook Plugin for Macs being retired

Microsoft and Apple have announced that the Zoom Mac Outlook Plugin will no longer be supported and will be retired in the near future. Once the Zoom Mac Outlook plugin is retired, Mac…