Service Status

12/21 Wireless Network Maintenance/Possible Downtime

On Tuesday, December 21st, from 6:00AM to 8:00AM maintenance will be performed on the campus wireless network. During this window, campus wireless network access may be unavailable or intermittent. This includes UIC-WiFi, eduroam,…

12/20 RT Database Migration to CentOS 7

On Monday, Dec 20th from 5:00PM to 12:00AM, legacy RT instances will be unavailable as Technology Solutions will be performing backend maintenance to improve the reliability of this service.

12/16 - Service Disruptions reported on campus [Resolved]

Technology Solutions is happy to report that services have returned to normal operations. There will be a follow-up maintenance activity this evening at 7:00pm on the West Campus wireless network infrastructure, which may…

12/15 - Duo 2FA Service disruption - [Resolved]

UPDATE: As of 12/15 at 10:30 am CT, Duo has reported service has been restored and outage has been resolved. We have confirmed restored functionality for Duo 2FA with Microsoft services, and are…

UIC Help Center image for decoration only

New look for emails from the UIC Help Center starting 12/16

Technology Solutions will be updating email settings that will impact the appearance of emails related to IT service/support requests submitted to us via email or the UIC Help Center. The UIC Help Center…

12/7 - Echo 360 Service Disruption [Resolved]

12/7 UPDATE: We have confirmed that the Respondus and Echo360 services have returned to normal operations but we are continuing to monitor updates regarding the Amazon Web Services disruption and will provide further…

12/5 - Scheduled Banner maintenance; service impact

Administrative Information Technology Services (AITS), the U of I System’s central IT department, will be performing scheduled maintenance on Banner Sunday, December 5, 2021 between 6:00 AM and 7:00 PM CT. Banner, and…

12/3 New Wireless SSL Certificate Installation

In an effort to improve communications security, on Friday, December 3, 2021 at 7:00AM, Technology Solutions will be installing a new SSL certificate for all UIC Wireless services.